The Relay Graduate School of Education (Relay) is a national, accredited, nonprofit institution of higher education whose mission is to teach teachers and school leaders to develop in all students the academic skills and strength of character needed to succeed in college and life. Now serving more than 2,000 teachers in 12 sites and 400 leaders nationwide, Relay is eager to bring about transformational change in educator preparation. Relay is committed to using practice and feedback to become the placewherea  new generation  of continuously improving, results-focused individuals can fulfill their destiny in the world’s greatest profession. For more information,pleasevisittheRelay website (www.relay.edu) or follow Relay on Twitter (@RelayGSE) and LinkedIn (http://rly.gs/2qrba).

The Senior Coordinator of Operations, Leadership Programs will work closely with the Leadership Programs team to ensure that Relay Graduate School of Education (Relay) is providing the highest quality education and development to school and district leaders across the country. Reporting to the Director of Operations, the Senior Coordinator of Operations is an essential member of the Leadership Programs team. S/he will be responsible for executing a wide range of tasks for Leadership ProgramDean’sOffice in addition to serving as the front lines for all external emails, reporting needs, and other administrative tasks. This individual is essential to the day-to-day operations of Relay that will ensure that our program is preparing excellent leaders to serve high-need schools across the country. 

Essential Duties and Responsibilities 

• Execute key administrative tasks for the Regional Program Operations team including, but not limited to:
  • Data entry and maintenance, ensuring that we maintain accurate information and module enrollment on Relay’s online learning management system
  • Work strategically with instructional colleagues to post course materials and content to the online platform
  • Managing supply requests and inventory
  • Regularly prepare and disseminate various reports internally and externally
• Manage communications to partners and students, including:
  • Serving as the frontline responder to all emails in the Leadership Programs inbox, re-directing to other staff when necessary
  • Execute key mail merges to the student body and manage follow-up
  • Assist with planning and executing logistics for eight weekend intersessions/conferences and two summer intensive sessions that will be hosted in Denver, Houston, New York, San Francisco or Philadelphia throughout the year.
    • Responsibilities include:
      • Creating registration surveys
      • Ordering supplies
      • Setting up conference space and supplies
      • Working with external vendors to ensure copies and course materials are accurately prepared
• Help create and maintain a positive organizational environment by following through on promises and directives, including meeting deadlines and communicating progress to others
• Ability to travel up to 20% time
• Ability to work weekend and non-traditional hours when traveling to conferences
• Perform other related duties as required and assigned

Qualifications

• BA/BS
• 1 – 3 years of prior work experience, ideally in operations
• Evidence of strong organizational skills
• Acute attention to detail and a focus on thoroughness and accuracy
• An eagerness to help improve Relay’s program and operations in whatever ways possible
• Strong communication skills, both written and verbal
• The ability to work efficiently, intensely, and within an entrepreneurial environment
• A demonstrated passion for urban education and closing the opportunity gap
• Authorized to work in the U.S.

Compensation